.ticket-stats-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 18px;
  margin-bottom: 24px;
}

.ticket-stat-card {
  position: relative;
  overflow: hidden;
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 22px;
  padding: 20px;
  box-shadow: var(--shadow);
  transition: transform 0.25s ease, border-color 0.25s ease;
}

.ticket-stat-card::after {
  content: "";
  position: absolute;
  width: 130px;
  height: 130px;
  right: -58px;
  top: -58px;
  border-radius: 999px;
  background: rgba(59, 130, 246, 0.1);
  pointer-events: none;
}

.ticket-stat-card:hover {
  transform: translateY(-4px);
  border-color: rgba(59, 130, 246, 0.22);
}

.ticket-stat-top {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 14px;
  position: relative;
  z-index: 1;
}

.ticket-stat-top span {
  color: var(--muted);
  font-size: 15px;
  font-weight: 800;
}

.ticket-stat-icon {
  width: 46px;
  height: 46px;
  border-radius: 16px;
  display: grid;
  place-items: center;
  font-size: 17px;
  color: #ffffff;
  flex-shrink: 0;
  box-shadow: 0 12px 24px rgba(15, 23, 42, 0.12);
}

.icon-blue {
  background: linear-gradient(135deg, var(--primary), var(--secondary));
}

.icon-yellow {
  background: linear-gradient(135deg, #f59e0b, #f97316);
}

.icon-green {
  background: linear-gradient(135deg, #22c55e, #16a34a);
}

.ticket-stat-card h2 {
  margin: 0 0 6px;
  color: var(--text);
  font-size: 2.15rem;
  font-weight: 900;
  line-height: 1;
  font-variant-numeric: tabular-nums;
  position: relative;
  z-index: 1;
}

.ticket-stat-card p {
  margin: 0;
  color: var(--muted);
  font-size: 0.92rem;
  line-height: 1.5;
  position: relative;
  z-index: 1;
}

.ticket-main-grid {
  display: grid;
  grid-template-columns: minmax(0, 0.92fr) minmax(0, 1.18fr);
  gap: 24px;
  align-items: start;
}

.ticket-form-card,
.ticket-list-card {
  padding: 24px;
  min-width: 0;
}

.ticket-form-card {
  position: sticky;
  top: 104px;
}

.ticket-form {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.ticket-field {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.ticket-field label {
  color: var(--text);
  font-size: 14px;
  font-weight: 800;
}

.ticket-field input,
.ticket-field textarea,
.ticket-field select {
  width: 100%;
  border-radius: 15px;
  border: 1px solid var(--border);
  background: color-mix(in srgb, var(--bg, #f5f7fb) 88%, transparent);
  color: var(--text);
  padding: 13px 15px;
  outline: none;
  font-size: 15px;
  transition: border-color 0.25s ease, box-shadow 0.25s ease, background 0.25s ease;
}

.ticket-field textarea {
  resize: vertical;
  min-height: 150px;
  line-height: 1.6;
}

.ticket-field input:focus,
.ticket-field textarea:focus,
.ticket-field select:focus {
  border-color: rgba(59, 130, 246, 0.55);
  box-shadow: 0 0 0 4px rgba(59, 130, 246, 0.1);
  background: color-mix(in srgb, var(--bg, #f5f7fb) 76%, #ffffff 24%);
}

body.dark-mode .ticket-field input,
body.dark-mode .ticket-field textarea,
body.dark-mode .ticket-field select {
  background: rgba(255, 255, 255, 0.055);
}

body.dark-mode .ticket-field input:focus,
body.dark-mode .ticket-field textarea:focus,
body.dark-mode .ticket-field select:focus {
  background: rgba(59, 130, 246, 0.08);
}

.ticket-form-actions {
  display: flex;
  justify-content: flex-start;
  gap: 12px;
  flex-wrap: wrap;
}

.ticket-form-actions .primary-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
}

.ticket-form-actions .primary-btn:disabled {
  opacity: 0.65;
  cursor: not-allowed;
  transform: none;
}

.ticket-form-message,
.form-message {
  min-height: 20px;
  font-size: 0.92rem;
  color: var(--muted);
  font-weight: 700;
}

.form-message.success,
.ticket-form-message.success {
  color: #16a34a;
}

.form-message.error,
.ticket-form-message.error {
  color: #dc2626;
}

.ticket-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.ticket-item {
  border: 1px solid var(--border);
  background:
    radial-gradient(circle at top left, rgba(59, 130, 246, 0.08), transparent 32%),
    rgba(255, 255, 255, 0.04);
  border-radius: 20px;
  padding: 18px;
  transition: transform 0.25s ease, border-color 0.25s ease, background 0.25s ease;
}

.ticket-item:hover {
  transform: translateY(-3px);
  border-color: rgba(59, 130, 246, 0.22);
  background:
    radial-gradient(circle at top left, rgba(59, 130, 246, 0.12), transparent 34%),
    rgba(255, 255, 255, 0.055);
}

.ticket-item-top {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: flex-start;
}

.ticket-main-copy {
  min-width: 0;
  flex: 1;
}

.ticket-title-row {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 12px;
}

.ticket-icon {
  width: 42px;
  height: 42px;
  border-radius: 14px;
  display: grid;
  place-items: center;
  background: linear-gradient(135deg, rgba(59, 130, 246, 0.18), rgba(139, 92, 246, 0.16));
  color: var(--primary);
  flex-shrink: 0;
}

.ticket-item h3 {
  margin: 0 0 5px;
  color: var(--text);
  font-size: 1.03rem;
  line-height: 1.35;
  font-weight: 850;
  word-break: break-word;
}

.ticket-item small {
  display: block;
  color: var(--muted);
  font-size: 0.8rem;
  font-weight: 700;
}

.ticket-item p {
  margin: 0;
  color: var(--muted);
  font-size: 0.94rem;
  line-height: 1.65;
  word-break: break-word;
}

.ticket-meta {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  justify-content: flex-end;
  align-items: flex-start;
  flex-shrink: 0;
  min-width: 160px;
}

.ticket-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 7px 11px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 850;
  text-transform: capitalize;
  white-space: nowrap;
  border: 1px solid transparent;
}

.ticket-badge i {
  font-size: 8px;
}

.ticket-badge.low,
.ticket-badge.priority-low {
  background: rgba(34, 197, 94, 0.12);
  color: #16a34a;
  border-color: rgba(34, 197, 94, 0.18);
}

.ticket-badge.medium,
.ticket-badge.priority-medium {
  background: rgba(245, 158, 11, 0.13);
  color: #d97706;
  border-color: rgba(245, 158, 11, 0.2);
}

.ticket-badge.high,
.ticket-badge.priority-high {
  background: rgba(239, 68, 68, 0.13);
  color: #dc2626;
  border-color: rgba(239, 68, 68, 0.2);
}

.ticket-badge.open,
.ticket-badge.status-open {
  background: rgba(59, 130, 246, 0.12);
  color: #2563eb;
  border-color: rgba(59, 130, 246, 0.18);
}

.ticket-badge.review,
.ticket-badge.status-review,
.ticket-badge.in-review,
.ticket-badge.status-in-review {
  background: rgba(139, 92, 246, 0.13);
  color: #7c3aed;
  border-color: rgba(139, 92, 246, 0.2);
}

.ticket-badge.resolved,
.ticket-badge.status-resolved {
  background: rgba(34, 197, 94, 0.12);
  color: #16a34a;
  border-color: rgba(34, 197, 94, 0.18);
}

.ticket-badge.closed,
.ticket-badge.status-closed,
.ticket-badge.cancelled,
.ticket-badge.status-cancelled {
  background: rgba(100, 116, 139, 0.12);
  color: #64748b;
  border-color: rgba(100, 116, 139, 0.2);
}

.ticket-admin-reply {
  margin-top: 14px;
  padding: 14px;
  border-radius: 16px;
  background: rgba(59, 130, 246, 0.08);
  border: 1px solid rgba(59, 130, 246, 0.14);
}

.ticket-admin-reply strong {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--text);
  font-size: 0.88rem;
  font-weight: 850;
  margin-bottom: 8px;
}

.ticket-admin-reply strong i {
  color: var(--primary);
}

.ticket-admin-reply p {
  color: var(--muted);
  line-height: 1.65;
}

.ticket-empty-box {
  text-align: center;
  padding: 32px 20px;
  border: 1px dashed var(--border);
  border-radius: 20px;
  color: var(--muted);
  background: rgba(255, 255, 255, 0.035);
}

.ticket-empty-box i {
  display: block;
  font-size: 30px;
  color: var(--primary);
  margin-bottom: 12px;
}

.ticket-empty-box h3 {
  color: var(--text);
  margin: 0 0 8px;
  font-size: 1.05rem;
}

.ticket-empty-box p {
  margin: 0;
  color: var(--muted);
  line-height: 1.6;
}

/* Better sidebar logo support for this page */
.sidebar-logo {
  text-decoration: none;
}

.logo-mark img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  display: block;
}

/* Optional: improves old loader image wrapper if loader.css has not been replaced yet */
.loader-logo img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  display: block;
}

@media (max-width: 1120px) {
  .ticket-main-grid {
    grid-template-columns: 1fr;
  }

  .ticket-form-card {
    position: static;
  }
}

@media (max-width: 760px) {
  .ticket-stats-grid {
    grid-template-columns: 1fr;
  }

  .ticket-form-card,
  .ticket-list-card {
    padding: 20px;
  }

  .ticket-item-top {
    flex-direction: column;
  }

  .ticket-meta {
    min-width: 0;
    justify-content: flex-start;
  }

  .ticket-title-row {
    align-items: flex-start;
  }
}

@media (max-width: 480px) {
  .ticket-form-card,
  .ticket-list-card {
    padding: 18px;
    border-radius: 18px;
  }

  .ticket-stat-card {
    padding: 18px;
  }

  .ticket-stat-icon,
  .ticket-icon {
    width: 40px;
    height: 40px;
    border-radius: 13px;
  }

  .ticket-stat-card h2 {
    font-size: 1.8rem;
  }

  .ticket-form-actions .primary-btn {
    width: 100%;
  }

  .ticket-item {
    padding: 15px;
  }
}